Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
All CUSTOM ORDERED leatherwork is exempt from being returned. If you are unsatisfied with your finished product, CONTACT us and we'll figure out a way to modify or add to your custom order to ensure your satisfaction!
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Once your return is received and inspected, your refund will be processed, and a refund check will be mailed to you within a certain amount of days because we DO NOT keep your credit card information on file.
Late or missing refunds
If you haven’t received a refund, please contact us at RockingS2018@hotmail.com or 406-939-2277.
A $20 charge will be added to all accounts PER Non-Sufficient Funds activity.
If accounts are not paid in full within 60 days, a claim will be filed with Small Claims court. All associated fees will be charged to the customer's account.